GUEST INFORMATION

Heron Pond Hideaway
cabin rentals upstate ny
adirondack vacation rentals

After booking your stay, be sure to check out the following page to get the inside scoop on what to expect and how to prep for your stay! We’ve included everything from check-in/check-out times and cabin policies to handy packing tips, a list of awesome amenities, and answers to all your burning questions. Plus, don’t miss our top recommendations for things to do in the Adirondacks—there’s so much to explore!

Get prepared for your stay

What to Know:

cabin rentals upstate ny

CHECK-IN:

5PM – Summer (mid-June-Labor Day)/ Same Day Rentals

4PM – Fall/Winter/Spring

Self-check in is easy and seamless

adirondack vacation rentals

check-out:

10AM – Summer (mid-June- Labor Day)/ Same Day Rentals

11AM – Fall/Winter/Spring

Guests are responsible for a light picking up before checking out to assist our cleaners and ensure our home is ready in time for the next guests. 

WHAT TO BRING WITH YOU WHAT TO BRING WITH YOU WHAT TO BRING WITH YOU WHAT TO BRING WITH YOU WHAT TO BRING WITH YOU WHAT TO BRING WITH YOU
SUNCREEN & BUG SPRAY
FIREWOOD
TOWELS FOR BEACH/ HOT TUB
ICE FOR LARGE GROUPS
SANDWICH BAGS
fishing gear and license

HERON POND HIDEAWAY

Your next Adirondack Getaway

THINGS TO DO in the ADIRONDACK MOUNTAINS | NORTH CREEK, NY

LOCAL ATTRACTIONS

Just a few of our favorite things

Looking for things to do in the Adirondacks? Whether you’re seeking adventure, relaxation, or something in between, our central location offers something for everyone—regardless of age, group size, or energy level. From hiking and kayaking to exploring charming towns and cozying up by the fire, there’s no shortage of things to do. Below are some of our favorite activities, but we’ve got plenty more up our sleeve. Once you book, we’ll send you the full list with plenty of insider knowledge, or you can always reach out by email to get the full details! 

things to do in the adirondacks with map of things to do nearby cabin rental

FAQ's

Your Questions Answered

Absolutely! Our cabin is the perfect place for families to come together and create lasting memories—just like we do! As a large family ourselves, we’ve designed the space with every age in mind. From the treehouse and basketball court to the swimming pond and endless outdoor adventures, there's something for everyone to enjoy. Inside, you'll find an assortment of fun toys for both adults and kids, plus baby items to make your little ones feel right at home. We want you to experience the joy of family time in a place where laughter, play, and togetherness are always welcome!

We love animals, but to ensure the comfort of all our guests, we ask that pets remain at home during your stay. Thank you for understanding!

Large events are not permitted, but small gatherings may be possible. Please reach out to us with the details, and we’d be happy to discuss your plans and see how we can accommodate you!

At this time, the hot tub is not open during the warmer months from June 1- Labor Day. We hope to keep it open year-round soon. 

No. Our home is naturally cool and comfortable, even without air conditioning. With nighttime temperatures typically in the 60s or lower, we encourage you to open the windows when it's cool to let in the fresh mountain air. During the day, simply close the insulated shades and windows, and you'll find the house stays pleasantly cool. Thanks to its shaded setting and higher elevation in the mountains, our home enjoys a refreshing breeze from the pond that adds to the comfort. Plus, we’ve got fans in each bedroom—either ceiling fans or oscillating ones—to ensure you stay comfortable all day and night.

We provide a large amount of wood, but since we can’t guarantee it’s been kept dry by previous renters, you might want to bring your own or purchase some from local vendors. You’re also welcome to gather fallen sticks and branches from the woods.

In the cooler months, we provide a handful of seasoned logs for the wood stove to get you started. If desired, bring or buy more—just 3-4 pieces will keep the warmth going for hours.

Cancellations can be made up to 45 days before check-in for a full refund. If a cancellation is necessary after that period, we will make every effort to re-rent the property. If we are able to secure a new booking, any refund provided will be adjusted based on the difference in the rental price, including any applicable hosting fees from other platforms or if the property is not rented for the full duration or number of guests originally booked. We will do our best to accommodate you, but the refund will depend on the success of re-renting the property.

Early check-in and late check-out may be possible, depending on availability. Please reach out to us to confirm that there are no back-to-back bookings. If it’s just an hour or so, it’s usually no problem, but for extended requests, there may be a small fee. We’ll do our best to accommodate your needs!

We accept payment by credit card, check, Venmo or Zelle. There is a processing fee should you choose to pay with credit card. 

We are lucky to have a variety of stores nearby! Just contact us and we'll email you a list. 

Absolutely! Reach out to us and we can send you our favorites or make a recommendation if you have a specific need. 

We’re available to assist you on weekends and evenings, so if you have any concerns, don’t hesitate to reach out. For true emergencies or urgent late-night needs, the great thing is that our caretaker lives on-site and is always available to help. You can rest assured knowing someone is nearby to take care of any issues that may arise.

We frequently ship items to the cabin, so it's no problem at all! Just keep in mind that Amazon shipments may take a bit longer to arrive, so it’s a good idea to plan ahead. Also, if you’re expecting a delivery, please let us know so we can keep an eye out. Sometimes, the mail carriers place owner packages in a different location, and we’ll make sure to get it to you as soon as it arrives!

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